Testers are the foundation of every IT business or any QA company globally. Since they are the ones who can produce a quality result, and they are also the ones most responsible for releasing the project.
You and your company have worked tirelessly to build something fresh and creative, and as a professional, you know that attention to detail and quality is at the core of every great product. This should go through the method of quality assurance. During the test process, success depends on the ability to locate, isolate and fix bottlenecks in your workflow.
Hiring a company to evaluate your QA process and test your program or application is a choice made by many software companies, but the value you get from outsourcing agile QA services will differ wildly. Your chosen QA software provider should think like you—it should be proactive in identifying organizational vulnerabilities and removing unnecessary risks.
In this article, we’ll show you the 3 features that make Software QA motivate (rather than a compromise) your long-term business strategy.
Top qualities of a QA Company
1. They understand your goals
Some things just come from experience. Recognizing the goals from the viewpoint of quality assurance is one of them. A good QA software company will know your struggles and will know what it takes to meet your goals. You should be able to take advantage of their ability to function efficiently with your in-house teams and align with your agile development process—they should adapt to you, take the extra mile to produce what you want. You should be able to call them with urgent needs and get help right away. You need technologists and world-class laboratories with a wide network of interconnected devices and state-of-the-art tools.
The right QA tech company would be in a position to provide this. It’s exactly what the company wants and deserves. It is the responsibility of skilled QA engineers and qualities of good software testers to be a user’s voice. Go with the organization that was there, do that, and have the track record to back it up.
2. They think like a customer
When it comes to software development, developers think of themselves as developers and not always as users would think. That’s why developers typically don’t make the best testers.
As a QA software company, it is our job to put ourselves in the shoes of the users. Doing so will open you up to finding screens that may not be intuitive and may cause confusion or annoyance among your users. A software QA company that recognizes the value of thinking as a user defines opportunities for user flow in a way that is different from the one originally planned. When the QA software company goes through the testing process, they find errors that nobody knew existed, such as broken connections, slow functionality, and input errors.
According to the 2018 World Quality Survey, 42 percent of respondents suggested that ensuring end-user satisfaction was a key priority of QA testing software. Up 34 percent from last year solidifying this as evidence of why a QA tech company can think like a customer.
That’s why, at AppSierra, we know that regardless of the extent of your software or application feature set, usability discrepancies will damage your brand and limit the long-term viability of your product. That’s why it’s important to choose a Tech QA company that is just as focused on your long-term vision for your customers as you are.
3. They are the Team Member
You spent all this time working on your idea. The last thing you want to do is let go of it. Choose a QA tech company that can integrate seamlessly with your team. The Software QA Company should have a fundamental understanding of each of the positions of the team and, as such, be a ‘business generalist.’ They need to know this comprehensive understanding of responsibilities so that they can understand how programs and products are progressing and, as a result, provide input on procedures or processes that could be strengthened. And, above all, notify the team if the product under development offers a positive customer experience.
Whichever tech QA company you choose, they should be there to help your business save money, get to the market faster, and avoid costly mistakes. It’s important to work with a QA software company that can keep up with your brand. From allowing fast deployments to debugging legacy products.
You need to pick the best match for you to sum it all up. Choose a Tech QA company that empowers you and strengthens the long-term plan of your business. A solid, experienced QA Software Company would put your business first and have a track record to prove it. They should think like a consumer and bring new ideas and experiences to the project and the ongoing plan.
You want a team member, finally. Choose a business that understands the industry and will be an expansion of your team. They should appreciate your bottom line and help you achieve your goals. They’re expected to guarantee their job and always deliver.