10 Biggest Remote Testing Challenges (& How To Overcome Them)
In 2019, when Gartner foretold that functioning remotely will be in great demand, most companies didn’t agree with the possibility. However, guess who is working remotely presently?
Later the COVID-19 pandemic blew the world, almost every institution was urged to permit its employees to work from home which made us understand the challenges of working remotely. Although most businesses coped up with the distant working method, it was a bit deterring for software firms. Software testing teams were affected extensively due to location and synchrony limitations. The reliance on infrastructure, physical devices, and the internet create it even more difficult for remote testing teams to perform tasks and overcome the crucial challenges in software testing.
There is no doubt, remote testing gives the flexibility and liberty to work from home, but QA teams and the IT firms cannot ignore some key challenges in software testing. This blog will seek all the major remote testing challenges and testing challenges solutions. Let’s begin!
Crucial Challenges of Remote Training
Software testers especially prick the brunt of the suddenness in distant work. Here are the main challenges of software testing as follows:
1. Teaming Up
While working in the office, there are seniors or team leaders to observe what their employees are working on. However, in a distributed testing team, there is no one to notice, and that’s where QAs find it difficult to make changes in application code. Furthermore, your team members cannot see all the changes that you create in a test script, which makes it hard to comprehend whether you’re accomplishing your job or not. You’ll have to deliver continual updates to your teammates, tell them about the problems that you’re facing, etc.
Also, you can inform your team members about the characteristics you have tested, how you have tested them, and what differences you noticed after testing a feature. It will make it simpler for your co-workers to realize what you’re working on and what you have attained so far.
2. Cross-cultural Differences
In maximum firms, remote testing teams work from various areas and countries. It’s not crucial that all your remote testing team members function in the same way as you/we do. There can be differences in the means they implement a task or discuss it with others. Therefore, before moving on to helping with a remote testing team, it is important to comprehend their working behavior and nuances.
Knowing these differences is one of the main challenges of software testing. It will enable you to learn the people in a better way, and your remote testing team will be prepared to work more efficiently.
3. Lack of Communication
Lack of communication has arisen to be one of the crucial challenges for software teams while working remotely. According to Forbes, it has been discovered that working remotely creates it more difficult for employers to communicate, particularly when it comes to including discussions that comprise critical interpretations. Although individuals use productive communication tools like Teams, Slack, or Google Meetup, occasionally it becomes uneasy to illustrate the tone and urgency of some messages.
For instance, if your colleagues are working from a distinct country and they utilize phrases to explain a problem, possibilities are you might not understand it. That’s why it is necessary to have an effective communication setting, where employees feel happy and communicate briefly. We can recommend you to use video calls while communicating with co-workers to comprehend things like test scenarios, testing requirements, or tools more definitely.
4. Technical Failures
Remote testing teams consume a ton of technological elements, such as a system with many applications running on it, recording tools, etc. However, no matter how ethical configurations your system has, things can often go wrong. For instance, you never know when you drive into difficulties with the internet connection, software not running properly on your computer, muddy international phone calls, etc.
Any of these can postpone your work by a substantial time, and you might not be able to get alibis to get over these problems. Therefore, it is suggested to test everything a day before you begin the testing method. There are some things that you could test immediately involve:
- Screen sharing
- Recordings not working
- Video recording
- Internet connection
Occasionally, a normal technical crisis can suddenly end everything in the method, even if you have tested it more than a thousand times. Competently, we cannot stop technical problems from happening, but we can organize ourselves by planning and setting everyone’s goals ahead of time. The only trick is to be prepared for all the difficulties of working remotely.
5. Effective Collaboration
When you work with a team that is allocated geographically, it becomes difficult to cooperate with them continuously. Most testers require to continue in front of their laptop at varied time zones to catch up with their team members, and they end up missing a lot of time.
One thing is obvious that you cannot have last-minute meetings while working remotely, particularly in different time zones. Hence, it is better to plan early by keeping all the time zones in mind so that every team member can attend the meeting at their comfort.
Moreover, you can also opt for a collaboration tool that creates it simpler for team members to work together closely. For example, the Screenhero feature of Slack permits two users to watch the same screen at the same time. Utilizing such tools is one of the simplest means to conquer the key challenges of software testing.
6. Inappropriate Documentation
Even after working remotely for a period, various remote testing teams still feel more comfortable communicating verbally than maintaining documentation about how the product was formulated. This, in turn, can postpone the release of the product.
To release your product at the allotted timeline, it is advised to utilize a checklist and follow along. You can build a checklist of all the assignments that require to be achieved by each member while keeping every team member in the coil with entire visibility and transparency. So, when there is a problem with any task, you can update the checklist and tell everyone about it.
7. Synchronizing Releases
Software testers are dependable for the ultimate release of an application, as they assure that the application is ready to inaugurate after testing all the elements. Furthermore, they require to give continuous updates about the release to the stakeholders as well as other team members encompassed in the project. However, with remote testing, it evolves a little difficult to give continuous updates about product delivery.
8. Security and Privacy
Security and privacy are two crucial concerns of each remote testing team, as the product is in the testing phase and also to be released to the market. While working remotely, testers are required to communicate with their colleagues and stakeholders every day to provide status updates. Moreover, it is significant to keep everything confidential before the product release. However, there are constant risks involved in missing the internal information to outsiders.
9. Lack Of Positive Feedback
Let us assume a scenario when you spend a lot of time executing a test and later find out that it wasn’t assumed to occur this way. Or if you’re working from a remote area with a distributed team, and there is no one to lend recommendations on your ideas. To receive positive feedback on your ideas, you can build a community where everyone can talk of what’s in their mind and how they can enforce it effectively.
While reducing a remote testing session, testers have to maintain their eyes on many things like communicating with the user, observing questions onscreen behavior, and questions via IM, the status of executing the task, etc. Bearing up with all these activities at one time can be very complicated for any individual.
Remote working has become an everyday activity for most industries, particularly after the outbreak of the COVID-19 pandemic. This has made it difficult for remote testers to enforce testing tasks, as they face various challenges of working remotely. Still, most of these challenges can be settled by utilizing a cloud-based automated testing platform like LambdaTest or by pursuing the tips given below. So let’s look at remote testing challenges first.
Remote Testing Challenges Solutions
In the above section, we saw how tough it can be to manage remote testing challenges while overcoming the key challenges in software testing. Relying on your team, product, and project prerequisites, the challenges of working remotely can vary extensively. The adequate way to help your remote testing procedures is to use automation. It enables you to ease up the burden on the testing team while making it simpler for them to discover bugs.
- Regression Testing
- Upgrade to Agile Method
- Utilize Test-Driven Development Approach
- Execute In-Sprint Test Automation
- Use An Automated Testing Tool
Working remotely is not a recent movement as many firms have been developing it already for a long time. However, it was never executed to a whole workforce. Since the pandemic, advancement and testing teams were constantly working from offices even if other team members were operating remotely.
Nonetheless, the pandemic has transformed the whole situation, firms are now urged to provide all their employees to work from home. This has become a tiny challenge for remote testing teams and that is what we have attempted to emphasize in this blog on the biggest remote testing challenges and how to overcome them?!